Responses from 59 leaders (primarily Perioperative Directors and VPs) representing organizations across the country paint a compelling picture in our 2017 Fall survey. The message was loud and clear about overall priorities: when asked the open-ended question “What is the top issue making your work like harder than it needs to be?”, 40% of respondents…

By Steve Friedland, Managing Partner While the debate rages on over the macro issues that impact our health system as a nation, many believe that we have lost sight of the opportunities that exist at the provider and patient care level to dramatically change outcomes and lower cost. Waves of improvement programs like CQI, TQM,…

Solutions for Higher Quality and Increased Revenue   Staff and provider satisfaction are directly driven by two key factors: how well things work and how people are treated. By engaging people in process improvement, we can improve both! Real results you can achieve: 120% increase in staff saying “teamwork is encouraged” 37% increase in staff…

Solutions for Higher Quality and Increased Revenue   Instrumentation issues are one of the most frequent topics of conversation when we speak with surgical services teams. Whether the issue is timeliness of turnaround, having the right instruments available, completeness of sets when opened, or contamination, these problems eat up vast amounts of time and energy…

Solutions for Higher Quality and Increased Revenue “It’s Their Fault We Can’t Start On Time” Do you really know what is causing late starts, or is everyone just pointing fingers at each other? Improvement requires good root cause analysis into the real reasons for your issues. Here are 5 critical areas that impact on-time starts….

Solutions for Higher Quality and Increased Revenue “We Need More Space!” Most ORs have untapped capacity and potential revenue locked up in inefficient work practices. Here are 4 ways to create new capacity and grow revenue before you consider adding space or people. 1. Consistent on-time starts mean fewer bumped cases, more add-on capacity, and…

Solutions for Higher Quality and Increased Revenue Are room turns limiting your revenue, adding cost, and frustrating your team? Does this walk pattern of a Nurse performing a room turn surprise you? Unfortunately, all too many people can identify with this and the painful consequences. We see a lot of different room turn practices and…