Solutions for Higher Quality and Increased Revenue


Staff and provider satisfaction are directly driven by two key factors: how well things work and how people are treated. By engaging people in process improvement, we can improve both!

Real results you can achieve:


  • 120% increase in staff saying “teamwork is encouraged”
  • 37% increase in staff saying “management is approachable”
  • 67% increase in staff saying “suggestions are openly encouraged”
  • 63% increase in staff saying “I am valued and my input is important”

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Increase Physician Satisfaction Through Improved Reliability

“Our cases get turned over quicker. Our equipment and materials are easier to find. The surgeons have what they need, so nurses don’t have to leave the room as often.” – J.S., Chief of Anesthesiology


Culture of Excellence Case Studies

Click here to learn more on real outcomes through our client case studies



Keys to Increasing Staff Satisfaction Through a Culture of Excellence:


  • Establish an environment where everyone “owns” the quest for quality, efficiency & improvement.
  • Make key performance measures real time and visible to all
  • Develop systems for identifying and acting on process defects immediately
  • Reinforce the importance of making decisions based on data and deliberate analysis
  • Maximize satisfaction levels for patients, families, and providers
  • Develop and advance the capabilities of staff and leadership
  • Create processes for sustainable advancement


1st Step: Opus Assessment


  • Customized analysis of current operations
  • Prioritized opportunities and expected impact
  • Road map for moving forward into implementation
2nd Step: We Work With You To Implement


  • Expert change management
  • On-site project manager and change leader
  • Implementation coupled with training and sustainability plan to ensure long-term success

Click here to learn more or schedule a Free Call with an Opus Expert